So, Can We Implement UC on our Legacy PBX Network?
The short answer to the question is, “Why would you?” First, let’s address the legacy network. Many companies find themselves with a disparate deployment of equipment and software revisions. While there are standalone unified messaging solutions available in the market today that can give you greater mobility options, the fact is, this approach will likely increase the complexity of your deployment and require additional skill sets to maintain this additional layer of functionality.
Many vendors today offer IP telephony platforms that have core UC functional capabilities built into their hardware. Not to mention the fact that a properly planned deployment can not only reduce carrier costs, but it can centralize the skilled resources needed to support the system and reduce the overall cost to support a distributed legacy network.
In this economy, very few companies find themselves flush with cash alongside a compelling business case that can offer a quick ROI for a wholesale replacement of their existing PBX infrastructure. However, a well planned migration and upgrade may provide your company with an opportunity to realize real operational savings and incorporating UC capabilities into business processes, while staging the migration over several years.
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